Privacy Policy

How we collect, use, and protect your information

Who we are

Magnetic Name Badges Australia is operated from 169 Curlewis St, Swan Hill, VIC 3585 (ABN 19 666 298 237). Our website address is https://magneticnamebadges.com.au.

What information we collect

When you place an order we collect your name, email address, phone number, and shipping address. We also collect the files you upload as part of your order, including your company logo and name list. This information is used to design, manufacture, and deliver your badges, and some of it is also used to measure our advertising (see "Advertising and analytics" below).

When you contact us via email or our contact form, we collect your name, email address, and the content of your message so we can respond to your enquiry.

When you visit our website, we and our analytics and advertising partners collect information about how you use it, using cookies and similar technologies (see "Cookies" and "Advertising and analytics" below).

How we use your information

We use your information to:

  • Design and manufacture your custom name badges
  • Send you a design proof for approval
  • Process payment for your order
  • Ship your order and provide tracking information
  • Respond to your enquiries
  • Understand how our website is used, measure our advertising, and show our ads to people who may be interested

We don't send you marketing emails unless you have opted in to receive updates from us.

Payment processing

Payments are processed securely through Stripe. We do not store your credit card details on our website or servers. All payment information is handled directly by Stripe using industry-standard encryption.

Who we share your data with

We share your information with third parties only when needed to fulfil your order, or to run and measure our website and advertising:

  • Stripe — your payment details are processed securely by Stripe
  • Australia Post — your name and delivery address are shared with Australia Post to deliver your order
  • Google and Microsoft — information about how you use our website, including the value of any order, to help us understand our site and measure our ads
  • Meta (Facebook and Instagram) — the same kind of website information, plus a scrambled (hashed) version of your email address and phone number when you place an order, to measure and show our ads

We do not sell your personal information.

Cookies

Our website uses cookies to enable the shopping cart and checkout process to function correctly. If you log in to your account, cookies are used to keep you signed in.

We also use analytics and advertising cookies from Google, Microsoft and Meta to understand how visitors use our site and to measure and show our ads. See our Cookie Policy for details and how to opt out.

Advertising and analytics

We use Google Analytics, Google Ads, Microsoft Advertising, Microsoft Clarity and Meta (Facebook and Instagram) tools on this website, including the Meta Pixel and Meta's Conversions API. These tools collect information about how you use our site — such as pages viewed, clicks and scrolling, items added to your cart and purchases, including the order value — along with technical information such as your IP address, browser and device details, and cookie identifiers. When you place an order, we also send Meta a scrambled (hashed) version of your email address and phone number so it can match the purchase to an ad you may have seen.

We use this information to understand how our website is used, to measure our advertising, and to show our ads to people who may be interested, including people who have visited our site before. These companies may process this information outside Australia.

You can opt out at any time by adjusting your ad settings with Google, Microsoft, Facebook or Instagram, by blocking or deleting cookies in your browser, or by contacting us at uryyb@zntargvpanzronqtrf.pbz.nh.

How long we retain your data

Order records including your name, email, address, and order details are retained for accounting and legal purposes. Uploaded files such as logos and name lists are retained so we can process reorders efficiently. You can request deletion of your data at any time by contacting us.

Your rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal data

To make any of these requests, contact us at uryyb@zntargvpanzronqtrf.pbz.nh.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page. Last updated: 23 September 2026.

Questions about your privacy?

Get in touch and we'll be happy to help.

Magnetic Name Badges Australia
169 Curlewis St, Swan Hill, VIC 3585
uryyb@zntargvpanzronqtrf.pbz.nh